Returns and Refund Policy 

Due to the nature of our artisanal process, we do not offer refunds unless the item arrives damaged or is defective. 

If you believe that your product has arrived with damage or defect, please contact customer service within 30 days to return items of poor quality for a refund/exchange. Please include a description and photo verification of the damage in your email.

In the event of an order issue, substitutions of equal or greater value may be provided during the assembly process.

How can I contact customer support?

You can reach us via email at info@merrymemory.com, or conveniently visit our Contact page to submit your questions or concerns.

Where can I find more information about product usage?

Each product comes with a detailed user manual. Additionally, you can find instructional videos and guides on our website.

Do you offer any discounts or promotions?

We regularly update our promotions. Sign up for our newsletter to stay informed about the latest deals and offers.