FAQ
Returns and Refund Policy
Due to the nature of our artisanal process, we do not offer refunds unless the item arrives damaged or is defective.
If you believe that your product has arrived with damage or defect, please contact customer service within 15 days to return items of poor quality for a refund/exchange. Please include a description and photo verification of the damage in your email.
In the event of an order issue, substitutions of equal or greater value may be provided during the assembly process.
- Merry Memory